"Luyworks Media" (hereinafter referred to as "the Company") values your
personal information and complies with the "Act on Promotion of Information
and Communications Network Utilization and Information Protection." Through
this Privacy Policy, our company informs you about the purposes and methods
of using the personal information you provide, as well as the measures taken to
protect your personal information.
Our company will notify you of any changes to the Privacy Policy through
website announcements (or individual notifications).
This policy is effective from June 10, 2016.
Items of Personal Information Collected
Our company collects the following personal information for consultations, service applications, and other purposes.
Collected Items
Name, Company/Organization Name, Phone Number, Email, Project Details, Additional Materials, Cookies
Method of Collection
Website REQUEST
Purpose of Collection and Use of Personal Information
Our company utilizes the collected personal information for the following purposes:
Online Inquiries
- To receive and process inquiry details and provide responses
Retention and Use Period of Personal Information
In principle, personal information is destroyed without delay once the purpose of its collection and use has been achieved. However, if it is necessary to retain the information in accordance with relevant laws and regulations, the company will keep user information for a certain period as specified by the relevant laws and regulations.
Retained Items: Name, Contact Information, Email
Basis for Retention: Basic data for feedback on online inquiries
Retention Period: Until the feedback on the online inquiry is completed
Procedures and Methods for Destroying Personal Information
The company, in principle, destroys personal information without delay once the purpose of its collection and use has been achieved.
The procedures and methods for destruction are as follows:
Destruction Procedures
Information entered by the user for inquiry purposes, etc., is transferred to a
separate database (in the case of paper, to a separate document box) after the
purpose has been achieved. It is then stored for a certain period according to
internal policies and other relevant laws and regulations (refer to retention and
use period) before being destroyed. Personal information transferred to a
separate database is not used for any other purpose except as required by law.
Destruction Methods
Personal information stored in electronic file format is deleted using technical methods that prevent the records from being reproduced.
Provision of Personal Information
The company does not, in principle, provide users' personal information to external parties. However, the following cases are exceptions:
- When users have given prior consent.
- When required by law or when a request is made by an investigative agency in accordance with the procedures and methods prescribed by law for investigative purposes.
Outsourcing of Collected Personal Information
Our company outsources the following tasks to external specialized companies to fulfill services:
- Outsourced Company: 3Way Co., Ltd
- Details of Outsourced Tasks: Website and system management
Rights and Obligations of Data Subjects and Legal Representatives, and How to Exercise Them
Data subjects can exercise the following personal information protection rights with the company at any time.
Customer Service Department: Customer Support Department
1. Request to view personal information
2. Request for correction if there are errors
3. Request for deletion
4. Request to stop processing
※ In the case of children under the age of 14, their legal representative has the right to view or correct the child's personal information and to withdraw consent for its collection and use.
Installation, Operation, and Refusal of Automatic Personal Information Collection Devices
The company operates "cookies," which are tools that store and retrieve your information from time to time. A cookie is a very small text file sent by the server used to operate the company's website to your browser and stored on your computer's hard disk. The company uses cookies for the following purposes:
▶ What is a cookie?
A cookie is a very small text file sent by the server used to operate the website to the user's browser and stored on the user's computer
▶ Purpose of Using Cookies
Cookies are used to save user preferences and settings to provide a faster web environment and improve services for convenience. This enables users to use the service more easily.
▶ How to Refuse Cookie Collection
Users have the option to allow or refuse the installation of cookies. Users can set their web browser options to allow all cookies, go through confirmation whenever cookies are stored, or refuse all cookies. However, if the installation of cookies is refused, web use may become inconvenient, and there may be difficulties in using some services that require login.
▶ Examples of Setting Methods
1) For Internet Explorer: Go to the top of the web browser, select Tools menu Internet Options > Privacy > Settings
2) For Chrome: Go to the settings menu on the right side of the web browser Show advanced settings at the bottom of the screen > Content settings button in the Privacy section > Cookies
Customer Service for Personal Information Complaints
Our company has designated the following relevant department and Personal
Information Manager to protect customers' personal information and handle
complaints related to personal information.
Customer Service Department: Customer Support Department
Phone Number: +82 02-3152-8400
Email: contact@luyworks.com
Personal Information Manager Name: Haneul
Phone Number: +82 02-3152-8400
Email: contact@luyworks.com
You can report any personal information protection complaints arising from
using the company's services to the Personal Information Manager or the
relevant department. The company will promptly and adequately respond to
users' reports
If you need to report or consult about personal information infringement, please contact the following organizations:
1. Personal Information Infringement Report Center (
privacy.kisa.or.kr / 118 without area code)
2. Supreme Prosecutors' Office Cyber Crime Investigation Unit (
www.spo.go.kr / 1301 without area code)
3. National Police Agency Cyber Bureau (
police.go.kr / 182 without area code)